Disclaimer

By using TrainRefunds.co.uk you agree that… 

  • Whilst we believe that the content of the website and the app is accurate TrainRefunds will not be held responsible for such accuracy.
  • TrainRefunds is not responsible for the accuracy of the data input by users once the claim form has been populated and sent to your email address
  • It is your responsibility to satisfy yourself that details of delays are accurate before you make a claim to any train operating company.
  • You will not hold TrainRefunds responsible for any loss incurred howsoever caused.
  • TrainRefunds is not responsible for any changes to passenger charters or operator policies.
  • It is your responsibility to ensure that your operator operates a policy of individual refunds or compensation for your ticket type.
  • It is your responsibility to only claim for services used.
  • TrainRefunds cannot be held responsible for fraudulent claims.
  • TrainRefunds is not responsible for individual claims.
  • TrainRefunds is not responsible for the awarding of and/or delivery of compensation from train companies.
  • TrainRefunds are an independent company and not affiliated to any train operator.
  • TrainRefunds will not be held accountable for inaccuracies or lack of data on the app due to rail companies blocking public information to TrainRefunds.
  • TrainRefunds accept app payments based on the information and delivery of service at the time of purchase.
  • Occassionally TrainRefunds may contact users with offers we believe would be of interest.
  • TrainRefunds will not sell your data to any third party company.
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